Behavioral Health · Efficiency measure
Average days to first appointment
Mean calendar days from referral receipt to first kept appointment.
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Filters
Current
11.2 d
Target
10.0 d
Variance
-12.0%below target
Status
Off target
Trend vs target
Breakdown by site
Breakdown by service type
Service-level detail
Drill-down is privacy-aware: cells with fewer than 11 clients are suppressed, and client-level identifiers are only exposed to authorized roles.
Role-restricted view
You are viewing service-level rows. Client-level records require program-manager assignment plus an audited access reason.
| Service ID | Site | Service type | Period | Clients (n) | Measure value | Client-level detail |
|---|---|---|---|---|---|---|
| SVC-875-001 | Downtown Clinic | Assessment | Aug 26 | — | suppressed | Small cell (n<11) |
| SVC-875-002 | Enka Site | Individual service | Jul 26 | — | suppressed | Small cell (n<11) |
| SVC-875-003 | Black Mountain | Group service | Jun 26 | — | suppressed | Small cell (n<11) |
| SVC-875-004 | Mobile Unit | Outreach contact | May 26 | 36 | 9.8 d | |
| SVC-875-005 | Downtown Clinic | Follow-up | Aug 26 | 23 | 9.3 d | |
| SVC-875-006 | Enka Site | Assessment | Jul 26 | 28 | 9.8 d | |
| SVC-875-007 | Black Mountain | Individual service | Jun 26 | — | suppressed | Small cell (n<11) |
| SVC-875-008 | Mobile Unit | Group service | May 26 | — | suppressed | Small cell (n<11) |
Measure definition
Numerator
Sum of days referral → first kept visit
Denominator
Referrals resulting in a kept visit
Category
Efficiency
Reporting frequency
Monthly
Source system
Scheduling extract (Azure Data Factory)
Accountable owner
D. Whitfield, Program Manager